Cookie Policy

Last updated: 2025-09-23

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website. They help us provide you with a better browsing experience and allow us to understand how you use our website.

2. How We Use Cookies

CHIHUI Mandarin uses cookies for the following purposes:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

3. Types of Cookies We Use

4. Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics: To analyze website traffic and user behavior
• Social Media Platforms: For social sharing and login features
• Payment Processors: To process secure payments
• Email Services: To send newsletters and communications

5. Cookie Consent

5.1 Consent Management

We respect your privacy choices. You can:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences
• Withdraw consent at any time

5.2 Consent Withdrawal

You can withdraw your consent for non-essential cookies by:

• Using our cookie preference center
• Adjusting your browser settings
• Contacting us directly

6. Managing Cookies

6.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

6.2 Mobile Devices

On mobile devices, you can manage cookies through:

• Browser app settings
• Device privacy settings
• Third-party cookie management apps

7. Impact of Disabling Cookies

• Essential Cookies: Website may not function properly
• Performance Cookies: We cannot improve our website based on usage data
• Functionality Cookies: Your preferences will not be remembered
• Marketing Cookies: You may see less relevant advertisements

8. Cookie Retention

Different cookies have different retention periods:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain until they expire or you delete them
• First-Party Cookies: Set by our website directly
• Third-Party Cookies: Set by external services we use

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New third-party services
• Legal or regulatory requirements
• Technology improvements

We will notify you of significant changes through our website or email.

10. Legal Basis

Our use of cookies is based on:

• Consent: For non-essential cookies (GDPR/PDPA requirement)
• Legitimate Interest: For essential website functionality
• Contract: For cookies necessary to provide our services

11. International Transfers

Some of our third-party cookie providers may transfer data outside Singapore. We ensure adequate protection through:

• Appropriate safeguards and contractual protections
• Compliance with applicable data protection laws
• Your explicit consent where required

12. Contact Information

13. Your Rights

Under Singapore's PDPA and other applicable laws, you have the right to:

• Know what cookies we use and why
• Give or withdraw consent for non-essential cookies
• Access information about cookies stored on your device
• Request deletion of cookies
• Lodge a complaint with the relevant authority

14. Compliance

This Cookie Policy complies with:

• Singapore's Personal Data Protection Act (PDPA) 2012
• General Data Protection Regulation (GDPR) for EU users
• Other applicable privacy and data protection laws

This Cookie Policy is effective as of [Date] and should be read in conjunction with our Privacy Policy and Terms and Conditions.